- Why should I choose Stars & Stripes?
Stars & Stripes is the premier choice for your promotional product needs. As a proud union shop located in Bridgeport, we guarantee the highest quality screen printing and embroidery services, backed by over 21 years of experience in the industry. Our team of experts is dedicated to providing exceptional customer service and a wide range of promotional products, including custom screen-printed t-shirts, hats, bags, embroidered jackets, polo shirts, corporate gifts, and more! Trust us to promote your brand with the highest standards of quality and craftsmanship. We will guide you through the entire process and ensure you receive the perfect promotional product for your brand.
In addition to our commitment to quality and customer service, we are constantly investing in the latest technology and equipment to provide you with the most advanced and efficient service possible. Whether you need a large custom order for an event or a small batch of embroidered apparel for gifts, we have the capabilities and resources to handle it all. Choose Stars & Stripes today for your promotional product needs and contact us to learn more about how we can help promote your brand with our high-quality promotional products!
- Privacy Policy
Privacy Policy
At Stars & Stripes, we take your privacy seriously and are committed to protecting it. We understand that you trust us with your personal information, and we take this responsibility seriously. This Privacy Policy outlines the types of information we collect, how it is used, and with whom it may be shared.
We collect information when you place an order, subscribe to our newsletter, or fill out a form on our website. This information may include your name, address, email, and payment information. This information is used to process your order, send you updates about our products and services, and improve your experience on our website. We take appropriate measures to protect the security of this information, including using encrypted storage and access controls. We will never sell or share your information with third-party organizations for marketing purposes.
- Shipping Policy
Shipping Policy
Stars & Stripes understands that you want your purchases delivered to you as quickly and efficiently as possible. This shipping policy covers all of the information you need about our shipping options, timelines, and costs.
We offer a variety of shipping options to meet your needs, including standard ground shipping, expedited shipping, and international shipping. Our standard shipping frame is 5-7 days, but expedited options are available for an additional fee. Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping address. You can see the total shipping cost for your order in your shopping cart before you checkout.
We make every effort to process and ship your order as quickly as possible, but please keep in mind that we cannot guarantee delivery dates. If you need your order by a specific date, we recommend choosing expedited shipping and reaching out to our customer service team for assistance. We also offer tracking information so you can follow your order's progress from our warehouse to your door.
At Stars & Stripes, we're committed to providing you with the best possible shopping experience, including fast and reliable shipping. If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us!
- Return Policy
Return Policy
We strive to provide our customers with the highest-quality products and services. If for any reason you are not completely satisfied with your purchase, we are happy to help.
1. Contact Us: If you would like to return your purchase, please contact us within 30 days of receiving your order. We will provide you with a return authorization number and instructions on how to proceed.
2. Return Conditions: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
3. Shipping: You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
4. Refunds: Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.Exceptions:
1. Damaged Items: If you have received a damaged item, please contact us immediately so we can assist you in resolving the issue.
- How can I get in contact with you?
The best way to get in contact with us is to utilize the Contact Form in the "Contact" section above or the button located on the bottom right of the website. You can also reach out to us directly by giving us a call, sending an email, or visiting our storefront at your convenience.
Phone: (888) 706-0600
Email: customerservice@ss-ink.comAddress:
7560 100th Place
Bridgeview, IL 60455Our friendly team is looking forward to your correspondence and is ready to provide assistance with everything you need. We hope you are happy with our union-made screen-printed and embroidery promotional products!
